3 Guarantees and Product Price Indication.

On our official websites we offer for sale top-quality products manufactured directly by Conte of Florence, carefully selected for their stringent quality control.

Conte of Florence does not sell second-hand products, flawed products or products of lower quality compared to the corresponding market standards.

The main characteristics of products are shown on the websites of Conte of Florence, on each product page. The products offered for sale on the websites of Conte of Florence may not exactly correspond to the real garments in terms of image and colours due to the Internet browser or monitor used.

Prices are subject to change. Check the final price of sale before sending the relevant order form.

Purchase orders made from a Country not included in the list set forth in the registration/shipping form shall not be accepted by Conte of Florence.

All Products are shipped with an identification tag attached with a disposable seal. Do not remove the tag or seal from the purchased products should you wish to return the purchased product. Any return request must be filed within no later than 10 (ten) days starting from the date of delivery.

Should you decide to exercise your right to return purchased products, Conte of Florence shall not accept products that are returned without the corresponding tag or seal or that have been altered from their original status or damaged.

4 Payments

Payment of the product prices and relevant shipping costs must be made by using one of the procedure indicated in the order form.

When paying, all credit card details (for example, card number or expiration date) will be sent by encrypted protocol to Banca Cr Firenze or to other banks which provide remote electronic payment services, without third parties having any access thereto whatsoever. Such details will not be used by Conte of Florence except for performing the procedure relevant to your purchase or issuing refunds in the case of returns, in compliance with the exercise of your return right or for reporting cases of fraud on the official websites of Conte of Florence to the police. The price for the purchase of products and the relevant shipping costs, as indicated in the order form, will be charged to your current account when the purchased products are actually shipped.
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